Privacy policy

Privacy Policy

Camille Delcourt respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and share information when you visit camilledelcourt.com, place an order, contact us, or otherwise interact with our store.

Information We Collect

We may collect information such as:

Name
Email address
Billing and shipping address
Phone number
Order information
Payment-related information
Device and browser information
IP address
Website activity
Customer service communications

Payment information is processed by our payment providers and is not stored directly by Camille Delcourt in full payment-card form.

How We Use Your Information

We may use your information to:

Process and deliver orders
Provide customer support
Send order and shipping updates
Prevent fraud and misuse
Improve our website and services
Comply with legal obligations
Send marketing communications where permitted and where you have provided the required consent

Service Providers

We may share information with trusted third parties that help us operate our business, including:

Shopify
Payment processors
Shipping and fulfillment providers
Analytics providers
Customer service providers
Advertising and marketing platforms

These providers may process information only as necessary to provide their services or as otherwise permitted by law.

Cookies

Our website may use cookies and similar technologies to:

Keep the website functioning
Remember preferences
Understand website usage
Measure performance
Support advertising and marketing activities where permitted

You may control certain cookies through your browser or the cookie settings available on our website.

International Customers

Because we serve customers internationally, personal information may be processed in countries other than the country where you live.

Where required, appropriate safeguards are used for international transfers of personal information.

Your Privacy Rights

Depending on where you live, you may have rights including:

Accessing your personal information
Correcting inaccurate information
Requesting deletion
Requesting a copy of your information
Restricting or objecting to certain processing
Withdrawing consent
Opting out of certain marketing communications

To exercise a privacy right, contact:

support@camilledelcourt.com

We may need to verify your identity before completing certain requests.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including legal, accounting, fraud-prevention, and business requirements.